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6 Factors in Choosing a Commercial Cleaning Vendor for Your Multi-tenant Buildings
Multi-tenant buildings such as condominiums and apartments include common high-traffic areas. It is best to keep these areas clean and presentable for your current and prospective residents as a property manager.
A routine, professional cleaning may limit disease outbreaks, control odor, and reduce pests. Commercial cleaning services may help improve your property’s ambiance through effective cleaning methods. If choosing a commercial cleaning vendor, consider the following six factors in your decision.
- Availability of Representatives
You may experience emergencies requiring cleanup. Speaking with a service representative as needs arise is essential. Look for a vendor that provides 24-hour customer service every day, including weekends and holidays.
- Types of Cleaning Services
Ask about the cleaning services South Jersey offered. You may want a trained, dedicated team performing cleaning tasks. You may also want a vendor willing to tailor services to meet your specific requirements.
- Use of Eco-Friendly Cleaning Products
Choose a cleaning vendor that uses eco-friendly products and practices. Using products certified by the Green Seal is an example of effective yet safer cleaning practices that are lower in toxicity and are environmentally friendly.
- Level of Vendor Experience
The years a cleaning company has been in business is another consideration. The more experience a company has, the more likely the vendor may use safe practices, effective products, and trained personnel.
- Rate of Client Retention
Ask about the average time a client stays with the cleaning company. High average client retention may represent client satisfaction and cleaning effectiveness. It may be a plus if the cleaning company has successfully serviced a similar client.
- Fulfillment of Regulatory Requirements
Choose a licensed, bonded, and insured cleaning vendor with a clean record. Having business and vendor’s licenses means that the cleaning company may legally operate and offer its services. Bonds may cover your losses if the vendor cannot meet its obligations or conducts wrongdoing. And commercial general liability insurance may cover property damage and personal injury. Check with the Better Business Bureau for legal or regulatory violations committed by the vendor before making your decision.