If you have ever had a home or car professionally cleaned, you know the feeling of a fresh-smelling and tidy environment. The feeling is the same when you hire a cleaning company for your business. There are a few things that you need to consider before hiring one.
Are They Licensed?
Janitorial services in Canada have to be licensed to do business. A license means that they registered and regulated by the government in your state or province. If they are unlicensed, you can get into legal trouble for hiring them, mainly if something goes wrong.
Are They Bonded?
Although not necessarily required, a bond is an excellent protection for a janitorial company to have. It protects you if one of their employees does something inappropriate such as stealing or vandalizing your property.
Are They Insured?
The service needs to have insurance. Business insurance protects the business, but it also protects you. If anyone is injured, or the cleaning company damages your property, it will likely be covered by their business liability insurance.
Are They Using the Right Cleaning Products?
Cleaning products vary in strength, intensity and what they clean. If you are paying someone to clean a business, you want to make sure that their products protect against serious infections such as SARS, Influenza and COVID. It is also a good idea to make sure they are not using cleaners that damage the environment or your equipment.
You should also ask what if any of their products will cause allergic or other reactions. Hiring a cleaning company should be a benefit, not make you or your employees sick.
Does Their Staff Have Training in Your Industry?
Different industries have different cleaning needs. You may have specialized equipment or privacy concerns. A company needs to demonstrate that its employees know your industry and its unique requirements. If they do not train their employees properly, your property might be in jeopardy.
Are Their Employees Properly Screened?
Most cleaning companies have access to your business after hours. They must screen their employees before allowing them to enter your premises. Screening should include more than just a cursory background check. Opening your business up to unscreened employees could violate privacy laws or damage your business’s reputation.
Having a fresh and clean office is a great way to start the day, but if your cleaning company cannot thoroughly answer these questions, they can end up costing you money rather than saving it.